We'd love to hear from you
Contact us
Mon – Sat, 9AM – 6PM
FAQs
- How long does delivery take?
- Nairobi orders arrive same or next day. Countrywide delivery takes 1–3 working days via courier.
- Can I return or exchange a bag?
- Yes — unused bags can be exchanged within 7 days of delivery, with the original packaging.
- How do I pay?
- We accept M-PESA, Visa and Mastercard. Payment details are shared right after you place an order.
See all FAQs · Shipping & delivery · Returns & exchanges · Track your order